WHAT’S THE WORD ON YOUR SMALL BUSINESS?
You don’t always have the time to monitor the web for reviews of your business, so let us do it for you. You’ll know right away if anyone leaves a review about your business, which allows you to take appropriate actions to manage your reputation. We’ll work with you to come up with an appropriate response if a negative review surfaces.
We’ll also make recommendations about strategies you can use to increase positive feedback from your customers. Good reviews (especially on Google) can be extremely beneficial in driving new customers to your business.
Encourage Positive Reviews
Are you giving your satisfied customers the opportunity to leave reviews of their experiences with you? We’ll help you make sure you’re asking for reviews the right way.
When someone leaves a review of your small business on any of multiple review sites, we’ll let you know with an email alert so you have time to craft a response.
Thank your customers for positive reviews and provide an appropriate response to those who were unsatisfied with your services. We’ll coach you on how to best handle the situation.
WHY CHOOSE REPUTATION MONITORING?
Responding to reviews can be stressful, especially when you want to handle all situations with grace but aren’t sure how to go about it. Don’t worry – we’ll be there to help you make the most of all your reviews.